Articles on: FAQ

Why is your order's status not changed to Order placed?

In recent days, because there are some changes from AliExpress, it prevents syncing Zopi No. and its status cannot be changed to Order placed even though you already placed your orders. 

The current solution is to copy the Order numbers from AliExpress and paste it on Zopi, then the orders will be moved on Order Placed

Note that:

With the upcoming orders before you place orders, you should change your current AliExpress page to "Go To Global Site (English)", so your Zopi No. will be synced from Ali Express and your status will be changed as well.



Meantime, our technical Dev is still checking on it and let you know once we have done it.

For any further concerns or issues, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io

Updated on: 05/02/2024

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