Articles on: FAQs

What will happen when you uninstall and re-install our Zopi app?

Uninstall Zopi app



If you decide to uninstall Zopi, here’s what will happen:

1. Loss of Access


You will no longer be able to use any Zopi features.
All app-related data will become inaccessible.

2. Inventory Management (For merchants using Zopi for fulfillment)


Before uninstalling, ensure your inventory is appropriately handled to avoid any disruptions:

Transfer inventory: You can transfer your inventory to an existing location or a new location, but be careful not to exceed the maximum number of locations allowed by your Shopify plan.

Delete Inventory: If you have uncommitted inventory (stock available for sale without restrictions) that is no longer needed, you can delete it. This option is only available for uncommitted inventory.



3. Data Storage & Availability


Free users: Your data will be stored for 90 days after uninstallation.
Paid users: Your data will remain in storage, even if you later downgrade to the Free plan.

Reinstall Zopi app



Upon reinstalling the Zopi app:

Your old data and all changes (for e.g. new orders along the flow of sync order) made after uninstalling will sync automatically from Shopify.
If you were previously on a Paid plan, you must re-authenticate your subscription when you reinstall.

Curious to read more? Check out additional articles:



Get started with Zopi
A Business Roadmap: How to Launch Your Online Store in 5 Steps
Does our app integrate with other sources more than AliExpress, like Alibaba, Amazon, etc.?

Updated on: 17/02/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!