How to fix the error message 'Store already has owner'?
Are you experiencing this error when attempting to log in to the Zopi Web app?
The Zopi app is currently optimized for Shopify. Upon creating a Zopi account on Shopify, a virtual email address is automatically generated for you. This allows you to use a custom domain name (e.g., JVwqKnqT1716526591@aho.app) within the Embedded App.
An actual email address is created only when you manually enter your information or log in using Google/Facebook. This email address is then used for logging into the Zopi Web App.
If you encounter the error message Store already has owner, you can quickly link your account to update as follows:
From the Profile of Account part in the Settings & Billing page, click Link account.
In the Pop-up, select Sign in with Google and choose a Google account to continue.
Alternatively, you can enter your email and password, then click Confirm.
Once the process is complete, your email will be connected successfully.
In case this solution doesn't work for you, please contact our Support team via the Live chat window on the right screen and provide your actual email address. We will assist you in updating your email internally so that you can log into your Zopi Web App immediately.
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One-Click Import Products to your Zopi
For any further concerns or requests, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io
Cause of this error
The Zopi app is currently optimized for Shopify. Upon creating a Zopi account on Shopify, a virtual email address is automatically generated for you. This allows you to use a custom domain name (e.g., JVwqKnqT1716526591@aho.app) within the Embedded App.
An actual email address is created only when you manually enter your information or log in using Google/Facebook. This email address is then used for logging into the Zopi Web App.
Solution for this error
If you encounter the error message Store already has owner, you can quickly link your account to update as follows:
Steps
From the Profile of Account part in the Settings & Billing page, click Link account.
In the Pop-up, select Sign in with Google and choose a Google account to continue.
Alternatively, you can enter your email and password, then click Confirm.
Once the process is complete, your email will be connected successfully.
In case this solution doesn't work for you, please contact our Support team via the Live chat window on the right screen and provide your actual email address. We will assist you in updating your email internally so that you can log into your Zopi Web App immediately.
Curious to read more? Check out additional articles:
Add Different Stores in One Zopi Account
A Business Roadmap: How to Launch Your Online Store in 5 Steps
One-Click Import Products to your Zopi
For any further concerns or requests, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io
Updated on: 13/12/2024
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