Are you experiencing this error when attempting to log in to the Zopi Web app?

Cause of this error

The Zopi app is currently optimized for Shopify. Upon creating a Zopi account on Shopify, a virtual email address is automatically generated for you. This allows you to use a custom domain name (e.g., JVwqKnqT1716526591@aho.app) within the Embedded App.


An actual email address is created only when you manually enter your information or log in using Google/Facebook. This email address is then used for logging into the Zopi Web App.

Solution for this error

If you encounter the error message Store already has owner, please contact our Support team via the Live chat window on the right screen and provide your actual email address. We will assist you in updating your email internally so that you can log into your Zopi Web App immediately.

Curious to read more? Check out additional articles:

Add Different Stores in One Zopi Account
A Business Roadmap: How to Launch Your Online Store in 5 Steps
One-Click Import Products to your Zopi

For any further concerns or requests, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io

Updated on: 25/07/2024