Articles on: FAQs

How to make sure orders are not auto-fulfilled by Shopify?

If you want to fulfill orders automatically on Zopi, make sure that Automatically fulfill the order's line items isn't selected in your Shopify settings.

Steps



From your Shopify admin, go to Settings > General.

Find the Order processing section.

Under the heading After an order has been paid, select Do not automatically fulfill any of the order's line items.

Click Save.


After you get a new order with the status PAID & UNFULFILLED, Zopi will sync it to the To Order tab in Order Center page. Then you can process the order step by step to fulfill it. Check this guide to learn the detailed steps.

Curious to read more? Check out additional articles:



Fulfill Orders Automatically on Zopi
Fulfill Orders Automatically using Zopi Chrome extension
Order Failure Reasons and Solutions

For any further concerns or requests, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io

Updated on: 12/09/2024

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