Articles on: FAQ

Why I should not request fulfillment on Shopify

Typically, when you press the “Request fulfillment” button on Shopify, it will be marked as fulfilled and the fulfillment process happens yourself. That means you have to manually purchase the product from the supplier, fulfill the order and provide the tracking number for the shipment.

If you are dropshipping, it might be more convenient to use a third-party fulfillment service like Zopi. When you've received a new order, we will sync your order to the app and assist you fulfill orders with some simple clicks. After the order has been placed, Zopi will take care of everything else. Learn more here.

In case you request fulfillment for an order on Shopify by mistake, follow this article and you can deal with it properly.

If you have any further issues or problems, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io

Updated on: 29/01/2024

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