Articles on: FAQs

Why I should not request fulfillment on Shopify?

When you’ve received a new order, you don’t need to press Request Fulfillment to process it on Shopify; you can go to the Zopi app to fulfill it. As a third-party fulfillment service, Zopi will sync your order to the app and assist you in fulfilling orders with some simple clicks. Refer to this article for detailed steps.

Even if you request fulfillment for an order in Shopify and the status changed to Fulfillment In Progress, the order will not be affected in Zopi and you can deal with it like you normally do.

Curious to read more? Check out additional articles:



Duplicate a Fulfilled Order on Shopify
Configure Order Processing Settings
Fulfill Orders Automatically with the Zopi app

If you have any further issues or problems, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io

Updated on: 25/07/2024

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