Articles on: Order Center

Why can't I complete auto fulfill orders?

For making it clear, when you are doing auto fulfill your order, there's some information of your order was missed and not completed, such as: city, country, phone number... so it will stop you and your order won't be able to be completed.

Please kindly click on the selected order:

Then, tap the pen symbol and see the fulfillment details:

Please check the incorrect information again, then revise the correct one and click Save to go on confirming payment and finishing fulfillment.

I hope this might be helpful for out. You might want to check out these related articles:

Place Order Failed - Explained
Status of your ORDERS
How can I get Order Source ID?

If you have any further concerns or problems, If you have any issues or problems, please do not hesitate to contact us via the Live chat window on the right screen or email us via

Updated on: 28/02/2024

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