Duplicate a Fulfilled Order on Shopify

Please be aware that Zopi will only synchronize orders with the PAID and UNFULFILLED status to the Order Center page in the app. Then, we assist you fulfill orders with some simple clicks, saving you significant time and effort.

In case you have accidentally fulfilled an order on Shopify, you can resolve it by duplicating a new order through the following steps:

Steps

From your Shopify admin, go to Orders page > Click on the selected order.

Click the More Actions dropdown and click the Duplicate option.

Click on the add discount and add a 100% discount since your customer has already paid for the original one.

Click Mark as paid at collect item.

In the Pop-up, click Create order.


Now you can go to the Order Center in Zopi and access the Ready to order sub-tab the Placement tab to check the draft order. Then, you can try to place it to your suppliers.

Curious to read more? Check out additional articles:

Fulfill Orders Automatically with the Zopi app
Fulfill Orders Automatically with the Zopi Chrome extension
Enable order update emails on Shopify

If you have any further issues or problems, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io

Updated on: 20/12/2024