Order setting
Meet order requirements for specific countries
Order requirements for specific countries · Brazil · Chile · South Africa · Saudi Arabia & UAE · Israel · France · Portugal · Japan · Korea · Canada · ItalyFew readersConfigure Order Processing Settings
All you need to do is go to Zopi Dashboard > Order Center > Order settings. From here, you can select AliExpress/Temu/CJ Dropshipping source to set up order-based on the highlighted sectionSome readersWrite a Note to the Suppliers
How to Write a Note to the Suppliers · Step 1: Login to Zopi > Order Center > Order settings · Step 2: Navigate to the Note to supplier and enter the message you want to leave for your supplier · Step 3: Click SaveFew readers
Fulfill orders
Fulfill Orders Automatically with the Zopi app
After you get a new order with the status PAID & UNFULFILLED, Zopi will synchronize them and help you fulfill orders with some simple clicks. In this article, we will guide you step by step on how to do: Fulfill Orders from AliExpress Fulfill Orders from CJ Dropshipping Bulk Fulfill Orders Fulfill Orders from AliExpress Steps: Log into Zopi Order Center *FeaturedCreate a Test Order on Shopify
How to Create a Test Order on Shopify · Step 1: Login to Shopify > Orders · Step 2: Click Create order at the top right of the Orders page · Step 3: In the Products section, click Browse to choose your wanted product variants and click Add · Step 4: In the Customer section, search for your added customer to add or click Create a new customer to add a new customer · Step 5: Click Collect payment and click Mark as paid · Step 6: In the Pop-up, click Create orderFew readersChange the Quantity of an Order
How to Change the Quantity of an Order · Step 1: Login to Shopify > Orders · Step 2: Click the order for which you desire to change the number of items · Step 3: Click More actions at the top right of the order details page and click Duplicate in the Drop-down menu · Step 4: On the newly-created order details page, adjust the number in the Quantity field and click Update draft order · Step 5: Click Collect payment > Mark as paid · Step 6: In the Pop-up, click Create orderFew readersFulfill Orders Automatically with the Zopi Chrome extension
Zopi can help you place orders efficiently, instead of having to process one by one manually on AliExpress. Once you set up things above properly, it will only take a few clicks to fulfill your orders with the Chrome extension. Explore the guide below to learn more. Fulfill AliExpress orders with the Chrome extension Fulfill Temu orders with the Chrome extension Fulfill AliExpresFew readersChange a customer's shipping address before fulfilling the order
On the Shopify admin · Step 1: From your Shopify admin > Orders · Step 2: Click the order that you want to edit · Step 3: Click on the Three-dot icon and choose Edit shipping address · Step 4: Change the shipping address and click on Save · On the Zopi app · Step 1: Login to Zopi > Order Center > To Order tab · Step 2: Click the selected order you want to edit · Step 3: Click Edit customer info to start changing/correcting the information · Step 4: Click SaveFew readersPlace Order Failed - Explained
Zopi consistently strives to simplify the order fulfillment process. However, things do not always turn out how they should be. It is important to know some of the most common errors happening when you place orders on Zopi. Here's a compiled list of the errors that you may encounter and how to resolve them.Some readersPlace Orders Manually on AliExpress
How to Place Orders Manually on AliExpress · Step 1: Go to Aliexpress.com and log into your AliExpress account · Step 2: Find your desired product · Step 3: Choose the Size, Color, and Shipping Method on the product page, and tap Buy Now to place your order · Step 4: Provide shipping address · Step 5: Select a payment method with the payment information and card info. Then, click Confirm · Step 6: Click Place OrderFew readersPlace Orders Manually on Temu
How to Place Orders Manually on Temu · Step 1: Go to Temu.com and log into your Temu account · Step 2: Select the items you wish to purchase · Step 3: Once you have found the items you want, click on the Add to Cart button · Step 4: Review the items in your cart and adjust the quantities as needed · Step 5: Click on the Checkout button · Step 6: Enter your shipping address and select your preferred shipping method · Step 7: Choose your preferred payment method (Card, PayPal, Apple Pay, Google Pay) · Step 8: Click on the Place Order button to complete the processFew readersPlace Orders Manually on CJ Dropshipping
How to Place Orders Manually on CJ Dropshipping · Step 1: Go to CJ Dropshipping.com and log into your CJ Dropshipping account · Step 2: Head over to Store Orders > Imported > Orders > Click Create orders icon on the top right · Step 3: Select products in SKU List/All Products, then click Add > Next · Step 4: Fill in the shipping information and click Confirm · Step 5: Navigate to Store Orders > Imported > Orders > Select the orders > Add to Orders Picking · Step 6: Enter the Orders Picking > Select the orders > Click Submit · Step 7: On the Order Confirmation page, click Submit once more · Step 8: Select the payment method and click PayFew readersDuplicate a Fulfilled Order on Shopify
How to Duplicate a Fulfilled Order on Shopify · Step 1: From your Shopify admin, go to Orders page > Select the order · Step 2: Click the More Actions dropdown and click the Duplicate option · Step 3: Click on the add discount and add a 100% discount since your customer has already paid for the original one · Step 4: Click Mark as paid at collect item · Step 5: Go back to Zopi and refresh to see the duplicated orderFew readersCancel An Order
If your customer wants to cancel an order after you place an order to your supplier, you will need to do 2 things: Cancel the Order from the supplier Cancel the Order on Shopify So, without any further ado, let’s roll the intro. Cancel the Order from the supplier How to cancel the AliExpress order You ONLY can cancel the order from the supplier IF the order status is Order Placed. If the order has beenFew readersCancel Fulfillment Request on Shopify
How to Cancel Fulfillment Request on Shopify · Step 1: From your Shopify admin, go to Orders · Step 2: Click the order that you want to cancel the fulfillment for · Step 3: In the Fulfillment in progress section, click the Three-dot icon, and then click Request cancelation · Step 4: Click the Three-dot icon once more and select Revert to unfulfilled · Now, on the order details page, click on More Actions · Click Cancel OrderFew readers
Manage orders
Status of your ORDERS
Do you want to know how to manage your orders more efficiently and provide better updates to your customers? If so, you need to use Zopi, a useful tool that lets you check and track the order statuses of your dropshipping products. SHOPIFY When you got new orders, the status on Shopify will be UNFULFILLED. When the order has been shipped, the status on Shopify will be FULFILLED. ZOPI When you got the order from your customer, the order will be in Orders anFew readersGet the Source Order Number
Keep in mind that this number may vary depending on the supplier platforms you’re utilizing. The AliExpress Order Numbers are similar to the following 502370139095420, 70050660905420, 86087307282773. The Temu Order No. always starts with 'PO'. The starting sequence of the CJ Dropshipping Order Number is ‘SD’Few readersGet the Tracking Code update
How to Get the Tracking Code update · Step 1: Login to Zopi > Order > Awaiting Shipment · Step 2: Click on the selected order · Step 3: On the order detail, click on Sync Order Status button on the top-right corner to quickly update the tracking code for all placed orders · Alternatively, click on View tracking, you will be directed to the Tracking Center where you can add any tracking number to track your orders. If you are subscribed to the Advanced plan or higher, the tracking number will be automatically synced from the Order Center upon generationFew readersEnable order update emails on Shopify
How to Enable order update emails on Shopify · Step 1: From your Shopify admin > Settings · Step 2: Select Notification · Step 3: Click Customer notifications · Step 4: Click the name of the notification that you want to change · Step 5: Click Edit code · Step 6: Once done with settings, click SaveFew readers