Introduction

• Order Center: Now More Powerful and User-Friendly Than Ever

  We have some great news to share with you about the significant upgrades we have applied to the Orders Center. There are some changes you need pay attention to. What's Changed? One of the major changes for this update is redesigning Zopi’s interface with the latest Polaris design. We have modified the interface to align with Shopify’s push to line orders model (one page shows 25 line orders) to save your time and hassle from scrolling down every order. Fulfill multi-source orders effeFeatured

Order setting

• Configure Order Processing Settings

  Wouldn't it be nice if there was a way to automate the shipping method, update your customer information and also send a note to your supplier that can save yourself some time and money? Well, there is! Order settings is a powerful tool that can help you easily streamline the fulfillment process and boost your profit margin. All you need to do is go to Zopi Dashboard -Orders -Order settings. (https://storage.crisp.chat/users/helpdesk/website/6387e1136db7f00/2024-04-101416Some readers

• Write a note to the suppliers

  Sometimes, you will have special requirements for the orders. Utilize the Zopi Note to Supplier feature to send a message to a specific supplier during order placement. Here’s how you can do it. Steps: Login to Zopi Order Center Order settings. Navigate to the Note to supplier and enter the message you want to leave for your supplier. TOP TIP: You can simFew readers

Fulfill orders

• Fulfill Orders Automatically with the Zopi Chrome extension

  Zopi can help you place orders efficiently, instead of having to process one by one manually on AliExpress. Once you set up things above properly, it will only take a few clicks to fulfill your orders with the Chrome extension. Explore the guide below to learn more. Fulfill AliExpress orders with the Chrome extension Fulfill Temu orders with the Chrome extension Fulfill AliExpresFew readers

• Place Orders Manually on AliExpress

  There are some special cases when you want to place orders yourself. Zopi can help you with it by letting you manually input the Source Order No. and update the order status. Check out the instructions below for details. How to order manually and pay on AliExpress site How to get the AliExpress Order Number How to update the Order Status on Zopi (1-how-to-update-the-order-status-on-Few readers

• Fulfill Orders Automatically with the Zopi app

  After you get a new order with the status PAID & UNFULFILLED, Zopi will synchronize them and help you fulfill orders with some simple clicks. In this article, we will guide you step by step on how to do: Fulfill Orders from AliExpress Fulfill Orders from CJ Dropshipping Bulk Fulfill Orders Fulfill Orders from AliExpress Steps: Log into Zopi Order Center *Popular

• Place Orders Manually on Temu

  For exceptional situations where manual Temu order placement is necessary, Zopi facilitates this by allowing you to input the Temu Order Number and update the order status on Zopi instantly. How to order manually and pay on the Temu site How to get the Temu Order Number How to update the Order Status on Zopi (1Few readers

• Place Orders Manually on CJ Dropshipping

  In specific scenarios, if you need to place orders manually on CJ Dropshipping, Zopi offers a solution: you can then input the CJ Order Number and update the order status on Zopi directly. In this guide, you'll learn: How to order manually and pay on the CJ Dropshipping site How to get the CJ Dropshipping Order Number (1-how-to-get-the-temu-orderFew readers

• Change a customer's shipping address before fulfilling the order

  Some cases, after receiving an order in your Shopify store, the customer might contact you because they need to ship the order to a different address. That means you have to change the address before you fulfill order. There are two methods that you can utilize to change the addresses on the orders: On the Shopify admin On the Zopi app On the Shopify admin  Kindly follow the steps below to change the new shipping address: From yoFew readers

• Duplicate a Fulfilled Order on Shopify

  Please be aware that Zopi will only synchronize orders with the PAID and UNFULFILLED status to the Orders Center page in the app. Then, we assist you fulfill orders with some simple clicks, saving you significant time and effort. In case you have accidentally fulfilled an order on Shopify, you can resolve it by duplicating a new order through the following steps: From your Shopify admin, go to Orders page Select the order. (https://storage.crisp.chat/users/helpdesk/websiteFew readers

• Cancel An Order

  If your customer wants to cancel an order after you place an order to your supplier, you will need to do 2 things: Cancel the Order from the supplier Cancel the Order on Shopify So, without any further ado, let’s roll the intro. Cancel the Order from the supplier How to cancel the AliExpress order You ONLY can cancel the order from the supplier IF the order status is Order Placed. If the order has beenFew readers

• Cancel Fulfillment Request on Shopify

  Once an order has Fulfillment in progress status, the Cancel order option is no longer available in Shopify. To get this option back, you first need to cancel the fulfillment request entirely and get it back to Unfulfilled. Today, you'll learn: Cancel/Revert the fulfillment request Cancel an order on Shopify Let’s explore one by one in this article. Cancel/Revert the fulfillment request Steps: FrFew readers

• Place Order Failed - Explained

  Zopi always aims to help you fulfill the orders on AliExpress automatically. However, things do not always turn out how they should be. It is important to know some of the most common errors happening when you place orders on Zopi. Here's a compiled list of the errors and how to resolve them. Please note that the error messages that you encounter come directly from AliExpress. Therefore, they are sometimes not intuitive for users. Place Order Failed: Reason : This occurs due to the cFew readers

Manage orders

• Status of your ORDERS

  Do you want to know how to manage your orders more efficiently and provide better updates to your customers? If so, you need to use Zopi, a useful tool that lets you check and track the order statuses of your dropshipping products. SHOPIFY When you got new orders, the status on Shopify will be UNFULFILLED When the order has been shipped, the status on Shopify will be FULFILLED ZOPI When you got the order from your customer, the order will be in Orders andFew readers

• Get the Source Order Number

  When you've placed an order, getting the supplier order number is essential for tracking. However, keep in mind that this number may vary depending on the supplier platforms you’re utilizing. Today, we’ll delve into the following key points: Understanding Multi-source Order Numbers How Zopi Facilitates Source Order Number Synchronization Understanding Multi-source Order NumbersFew readers

• Get the Tracking Code update

  After you fulfill the order successfully on Zopi app, the order status will be changed to Awaiting Shipment, and added the Source Order No.  To get the tracking code update, simply follow these steps: Login to Zopi Order Awaiting Shipment. Click on the selected order. On the order detail, click on View tracking. Alternatively, clickFew readers

• Enable order update emails on Shopify

  In the case that you have got the tracking numbers from suppliers, you might send fulfillment notification emails to customers. With this concern, you can simply complete the following steps: The Step-by-Step Guide From your Shopify admin Settings Select Notification ClickFew readers