Articles on: Order Center

Get the Tracking Code update

After you fulfill the order successfully by Zopi app, the order status will be changed to Awaiting Shipment and added the Source Order No. 

To get the tracking code update, simply follow these steps:

Login to Zopi > Order > Awaiting Shipment.

Click on the selected order.

On the order detail, click on View tracking.



Alternatively, click on Sync Order Status button on the top-right corner to quickly update the tracking code for all placed orders.

Then, you will be directed to the Tracking Center where Zopi automatically synchronizes the tracking number from the Order Center. This enables you to access real-time updates on the status of your orders directly within the Zopi app. Here is an example:



If the supplier has already shipped the order, Zopi will mark the order as Fulfilled and add the tracking code.

For any further concerns or issues, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io

Updated on: 01/04/2024

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