Meet order requirements for specific countries
Due to supplier regulations and customs clearance rules, orders shipped to specific countries must adhere to special requirements to ensure they can be processed by your suppliers.
Order requirements for specific countries
IMPORTANT NOTE:
* Brazil: The Tax ID number required is known as CPF (Cadastro de Pessoas Físicas), which has 11 digits.
* Chile: The Tax ID number required is known as RUT (Rol Único Tributario), which has 9 digits.
After a customer places an order, you can find their CPF/RUT number on their order details page. If this information is missing or incorrect, you must contact the customer to obtain the correct details for the customer info. Otherwise, you won’t be able to continue fulfilling orders in Zopi.
Meet special customs clearance requirements
Fulfill Orders Automatically with the Zopi app
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If you have any issues or problems, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io
Order requirements for specific countries
| Country | Phone number | Name spacing | Customs clearance info | Postal code | VAT information |
|---|---|---|---|---|---|
| Brazil | ✔️ | ✔️ | ✔️ CPF Number | ✔️ | |
| Chile | ✔️ RUT Number | ✔️ | |||
| South Africa | ✔️ National ID/Passport | ||||
| Saudi Arabia & UAE | ✔️ | ✔️ | ✔️ | ||
| Israel | ✔️ | ✔️ | |||
| France | ✔️ | ✔️ | ✔️ | ✔️ VAT ID, Company Name | |
| Portugal | ✔️ | ✔️ | |||
| Japan | ✔️ | ✔️ | |||
| Korea | ✔️ | ✔️ Custom Clearance Information | ✔️ | ||
| Canada | ✔️ | ✔️ | |||
| Italy | ✔️ | ✔️ |
IMPORTANT NOTE:
* Brazil: The Tax ID number required is known as CPF (Cadastro de Pessoas Físicas), which has 11 digits.
* Chile: The Tax ID number required is known as RUT (Rol Único Tributario), which has 9 digits.
After a customer places an order, you can find their CPF/RUT number on their order details page. If this information is missing or incorrect, you must contact the customer to obtain the correct details for the customer info. Otherwise, you won’t be able to continue fulfilling orders in Zopi.
Curious to read more? Check out additional articles:
Meet special customs clearance requirements
Fulfill Orders Automatically with the Zopi app
Place Order Failed - Explained
If you have any issues or problems, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@zopi.io
Updated on: 01/08/2024
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