Order setting
Meet order requirements for specific countries
Due to supplier regulations and customs clearance rules, orders shipped to specific countries must adhere to special requirements to ensure they can be processed by your suppliers. Order requirements for specific countriesFew readersMeet special customs clearance requirements
Due to the customs regulations, you need to make sure all orders to Brazil, Korea or Chile contain additional customs clearance information in Customer info as below. Otherwise, the orders cannot be placed to your suppliers.Few readersConfigure Order Processing Settings
Wouldn’t it be nice if there was a way to automate the shipping method, update your customer information and also send a note to your supplier that can save yourself some time and money? Well, there is! Order settings is a powerful tool that can help you easily streamline the fulfillment process and boost your profit margin. How to configure order processing settings Steps Login to Zopi Order Center Order settings. (https://storage.crisp.chat/users/helpdPopularWrite a Note to the Suppliers
Sometimes, you will have special requirements for the orders. Utilize the Zopi Note to Supplier feature to send a message to a specific supplier during order placement. Here’s how you can do it. Steps Login to Zopi Order Center Order settings. Select your desired source order setting. Scroll down to find Override Order Info. Tick the box to Set Default Message to Supplier. Enter the message you want to leave for the supplier. Click SaveFew readersEarn Cashback with Admitad
Are you interested in earning cashback from Admitad? Leveraging the cashback program on Zopi couldn't be simpler. We have compiled a comprehensive guide here to help you set everything up. This article contains the following topics: What is Cashback? How to set up your Admitad cashback account How to activate the Cashback Setting in Zopi How to fill in the APopular
Fulfill orders
Cancel An Order and Refund/Return Policy on Temu
Ever found yourself wondering how to cancel an order on Temu? And what do you do if a customer asks for a refund? Let’s dive into the simple steps you can follow to do just that. How to cancel an order from Temu Steps Sign into your Temu account. Click the user avatar in the top right corner of the screen and click Your orders from the lefthand menu. Find the relevant order under All Orders and click Cancel/Other help. Follow the instructions on the screFew readersMap Product to a Supplier with Better Profit Margins
In your dropshipping online business, it is always important to increase the quality of your product and your margins if possible. However, traditional search methods can be inefficient and time-consuming when trying to compare a large number of “similar products." That's where Zopi's Find Similar Suppliers function comes in handy, as it enables you to quickly find a replacement for your current supplier with high quality based on price, order volume, or relevance. This feature empowers youFew readersCancel An Order and Refund/Return Policy on AliExpress
Sometime, you might have to cancel a dropshipping order. Maybe your customer changed their mind, or you discovered that your supplier doesn't have the product in stock. But how exactly do you cancel an order on AliExpress? And what do you do if a customer asks for a refund? That's what we'll show you in this article! How to cancel an order from AliExpress Steps Go to the AliExpress website Log in to your AliExpress account My Orders. (https://storage.crisp.chatFew readersZopi Fulfillment: Effortless and Cost-Effective Solutions
In the fast-paced world of dropshipping, having a reliable supplier is the key to ensuring timely and proper order fulfillment. When you decide to move away from main platforms like AliExpress due to challenges such as long shipping times and decreasing profit margins, you need a powerful solution to simplify and optimize your dropshipping process. Introducing Zopi Fulfillment service, a game-changer designed to make the order fulfillment process faster and more efficient. Through the new *Few readersReorder AliExpress Canceled orders
The orders you placed to AliExpress can sometimes get canceled for various reasons. An order for example, may be canceled on Zopi because you cancel it from AliExpress, or it is because AliExpress cancel it in case of transaction risks or non-compliant order information. Below are the steps to reorder these canceled AliExpress orders in Zopi. How to reorder AliExpress canceled orders Steps Login to Zopi Order Center Canceled. Access the All / SourceFew readersChange the Quantity of an Order
If your customer would like to change an order quantity after you receive it in your store, please check and follow the solutions below before you place the order in Zopi. How to change the quantity of an order To change the quantity of an order, you need to go to your Shopify store to make some changes. Method 1: Change the number of products in your order Steps Login to Shopify Orders. Click on the order for which you want to change the quantity. (https://stoFew readersChange the Customer's Shipping Address on the Order
Some cases, after receiving an order in your Shopify store, the customer might contact you because they need to ship the order to a different address. That means you have to change the address before you fulfill order. There are two methods that you can utilize to change the addresses on the orders: On the Shopify admin On the Zopi app Let's begin! How to change the customer's shipping address on the Shopify admin Steps From yFew readersFulfill Orders Automatically on Zopi
Stop wasting time placing every order manually. With Zopi, you can effortlessly automate these tasks. Using the Fulfill by Source feature helps you automatically fill in the customer’s information and add product(s) to the cart when placing orders with your suppliers, saving you a lot of time. Check out the guide below for that. In this article, we will guide you step by step on how to do: Fulfill Orders from AliExpress Fulfill Orders from CJ DroPopularFulfill Orders Automatically using Zopi Chrome extension
Zopi can help you place orders efficiently, instead of having to process one by one manually on AliExpress. Using the Fulfill by Source feature helps you automatically fill in the customer’s information and add product(s) to the cart when placing orders with your suppliers, saving you a lot of time. Check out the guide below for more details. Fulfill AliExpress orders with the Chrome extension Fulfill Temu orders with the ChromeFew readersBulk Fulfill Orders
Zopi streamlines your ordering process, allowing you to place bulk orders with your suppliers in just a few clicks. Follow this guide to navigate the process and get your orders fulfilled in no time. How to fulfill orders in bulk Steps Login to Zopi, go to the Order Center page Placement tab. Access the Ready to order sub-tab. Check the box located on the left side of your order list to select all unfulfilled orders. Click Place all Orders locatedFew readersOrder Failure Reasons and Solutions
Zopi consistently strives to simplify the order fulfillment process. However, things do not always turn out how they should be. It is important to know some of the most common errors happening when you place orders on Zopi. Here's a compiled list of the errors that you may encounter and how to resolve them: Incorrect shipping information. Update (1-Incorrect shipping information. Update) Item is not available. Remap (1-Item is not available. Remap) Source doesn’t ship to countrPopularPlace Orders Manually on AliExpress
There are some special cases when you want to place orders yourself. Zopi can help you with it by letting you manually input the Source Order No. and update the order status. Check out the instructions below for details. How to order manually and pay on AliExpress site How to get the AliExpress Order Number How to update the Order Status on Zopi (1-how-to-update-the-order-status-on-zoFew readersPlace Orders Manually on Temu
For exceptional situations where manual Temu order placement is necessary, Zopi facilitates this by allowing you to input the Temu Order Number and update the order status on Zopi instantly. In this article, learn more about: How to order manually and pay on the Temu site How to get the Temu Order Number How to uSome readersDuplicate a Fulfilled Order on Shopify
Please be aware that Zopi will only synchronize orders with the PAID and UNFULFILLED status to the Order Center page in the app. Then, we assist you fulfill orders with some simple clicks, saving you significant time and effort. In case you have accidentally fulfilled an order on Shopify, you can resolve it by duplicating a new order through the following steps: Steps From your Shopify admin, go to Orders page Click on the selected order. Click the More Actions drFew readersCancel An Order
If you run a Shopify store, you may need to cancel Shopify orders in various circumstances. However, you ONLY can cancel orders that have fulfillment status as Unfulfilled. To get a better picture of how to cancel an order on Shopify, check out the instructions below. How to cancel an order on Shopify Steps From your Shopify admin, go to Orders. Select the order that you want to cancel. Click on More Actions Cancel Order. (https://storage.crisp.chat/userFew readersPlace Orders Manually on CJ Dropshipping
In specific scenarios, if you need to place orders manually on CJ Dropshipping, Zopi offers a solution: you can then input the CJ Order Number and update the order status on Zopi directly. In this guide, you'll learn: How to order manually and pay on the CJ Dropshipping site How to get the CJ Dropshipping Order Number (1-how-to-get-the-temu-orderFew readersCancel Fulfillment Request on Shopify
Once an order has Fulfillment in progress status, the Cancel order option is no longer available in Shopify. To get this option back, you first need to cancel the fulfillment request entirely and get it back to Unfulfilled. Today, you'll learn: Cancel/Revert the fulfillment request Cancel an order on Shopify Let’s explore one by one in this article. Cancel/Revert the fulfillment request Steps FroFew readers
Manage orders
Synchronize Temu orders status
As soon as you receive the tracking number on Temu, you can use Zopi's Sync order status feature to synchronize the order tracking number from Temu to Zopi quickly. How to synchronize Temu orders status Steps Open the Temu website and sign in to your account. Set the country on your Temu account to match the shipping address of your order. For example, the US Temu location can synchronize US orders using the tracking code. Orders from other locations will result in an errFew readersStatus of your ORDERS
Do you want to know how to manage your orders more efficiently and provide better updates to your customers? If so, you need to use Zopi, a useful tool that lets you check and track the order statuses of your dropshipping products. In this article, learn more about: Order statuses in Shopify Order Statuses and Sub-Statuses in Zopi So, let's dive in! Order statuses in Shopify When you got new orders, the stFew readersGet the Source Order Number
When you've placed an order, getting the supplier order number is essential for tracking. However, keep in mind that this number may vary depending on the supplier platforms you’re utilizing. This article covers the following parts: Understanding Multi-source Order Numbers How Zopi Facilitates Source Order Number Synchronization Let's jump in! Understanding Multi-source OrderFew readersGet the Tracking Code update
If your supplier updates the order tracking number, you can use Zopi's Sync order status feature to automatically synchronize new tracking numbers with your store. Sync order status Steps Login to Zopi Order Center. Click Sync order status in the top right corner of the Order Center page. If you need to track orders that were placed manually on the supplier's sitFew readersEnable order update emails on Shopify
In the case that you have got the tracking numbers from suppliers, you might send fulfillment notification emails to customers. With this concern, you can simply complete the following steps: Steps From your Shopify admin Settings. Select Notification. Click Customer notifications. (https://storage.crisp.chat/users/helpdesk/website/6387e1136db7f00/image-3791o1wFew readers